Get in Touch With Us
Thank you for taking the time to visit. Whether you have a question, a suggestion, or something you think we should know about, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as clearly and helpfully as we can.
How to Reach Us
The simplest way to contact us is by email. Please write to [email protected] and include a short subject line so we can direct your message to the right place quickly.
We aim to reply within two to three working days. At busier times it may take a little longer, but we will always get back to you.
What You Can Contact Us About
People get in touch for many different reasons. Here are a few common examples:
- Corrections: if you spot a detail on a page that looks out of date or incorrect, let us know which page and what needs fixing.
- General questions: if something on the site is unclear, we are happy to explain it in plainer terms.
- Feedback: tell us what you find useful, what you would like to see more of, or what could work better.
- Technical problems: if a page will not load or a link seems broken, a quick note helps us sort it out.
- Business enquiries: partnership or media requests are welcome, and we will pass them to the right person.
Helping Us Help You
To make our reply as useful as possible, it helps if you can:
- Give a clear description of your question or issue.
- Include the web address of any page you are referring to.
- Mention the device or browser you were using, if you are reporting a technical problem.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
Your Information
When you write to us, we only use your details to respond to your message. We do not sell or share your contact information for marketing. You can read more about how we store and handle personal data in our Privacy Policy.
Use of this website, including any communication with us, is also covered by our Terms of Use. We encourage you to take a moment to read them so you know what to expect.
A Quick Note on Our Replies
We share general information only. We cannot offer personal financial, legal or medical advice, and we are unable to act on behalf of any third party you may have dealt with. If your question falls outside what we can answer, we will try to point you towards somewhere more suitable.
Thank you again for reaching out. We look forward to hearing from you.